{"id":11588,"date":"2025-09-09T08:50:02","date_gmt":"2025-09-09T08:50:02","guid":{"rendered":"https:\/\/hispeedlaser.com\/?page_id=11588"},"modified":"2026-03-09T05:51:49","modified_gmt":"2026-03-09T05:51:49","slug":"servicio-de-asistencia-tecnica-profesional","status":"publish","type":"page","link":"https:\/\/hispeedlaser.com\/es\/professional-technical-support-service\/","title":{"rendered":"Asistencia t\u00e9cnica"},"content":{"rendered":"<section class=\"section\" id=\"section_1998912898\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-516617269\">\n\n\t<div id=\"col-1759557587\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"p1\">HiSpeed Laser se compromete a proporcionar soluciones l\u00e1ser de alta calidad. Tambi\u00e9n nos centramos en ofrecer un excelente servicio al cliente. Nuestros servicios abarcan todo el proceso, desde la consulta preventa hasta la asistencia posventa. A lo largo de este proceso, trabajamos en estrecha colaboraci\u00f3n con nuestros clientes. Nuestro objetivo final es garantizarles el \u00e9xito en sus aplicaciones l\u00e1ser.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-603883783\">\n\n\t<div id=\"col-1110294427\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1682137986\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1682137986 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1737322161\">\n\n\t<div id=\"col-533670368\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Preventa: A la medida de su \u00e9xito<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-518090890\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul class=\"ul1\">\n<li class=\"li1\">Consulta personalizada gratuita para encontrar la soluci\u00f3n l\u00e1ser adecuada para su sector y sus necesidades.<\/li>\n<li class=\"li1\">Pruebas de muestra gratuitas para verificar el rendimiento antes de comprar.<\/li>\n<li class=\"li1\">Le invitamos a visitar nuestra f\u00e1brica para ver nuestra tecnolog\u00eda y producci\u00f3n en acci\u00f3n.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1691093096\">\n\n\t<div id=\"col-1078701420\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_59012193\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-zoom image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-scaled.webp\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-scaled.webp 2560w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-500x375.webp 500w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-1030x773.webp 1030w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-768x576.webp 768w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-1536x1152.webp 1536w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-2048x1536.webp 2048w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2025\/09\/hispeedlaser-800x600.webp 800w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_59012193 {\n  width: 72%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1296328576\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1101162536\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-zoom image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-scaled.webp\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-scaled.webp 2560w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-500x375.webp 500w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-1030x773.webp 1030w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-768x576.webp 768w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-1536x1152.webp 1536w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-2048x1536.webp 2048w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-16x12.webp 16w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Free_Sample-800x600.webp 800w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1101162536 {\n  width: 72%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1998912898 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_873776153\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-458236658\">\n\n\t<div id=\"col-896284007\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Asistencia t\u00e9cnica: Puntual, multicanal y eficaz<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1838983350\">\n\n\t<div id=\"col-1103292636\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"p1\"><b>Apoyo material a la operaci\u00f3n b\u00e1sica:<\/b> Manuales de m\u00e1quinas y v\u00eddeos de funcionamiento (con equipos) + manuales de software en copia electr\u00f3nica<\/p>\n<p class=\"p1\"><b>Asistencia t\u00e9cnica en l\u00ednea: <\/b>Las solicitudes de asistencia t\u00e9cnica en horario laboral se responder\u00e1n en el plazo de una hora. Se ofrece orientaci\u00f3n profesional por correo electr\u00f3nico, tel\u00e9fono o videoconferencia.<\/p>\n<p class=\"p1\"><b>Asistencia in situ y t\u00e9cnica: Nos desplazamos hasta usted. <\/b>La asistencia t\u00e9cnica in situ por parte de ingenieros requiere cita previa. Los gastos de visado, billete de avi\u00f3n, alojamiento y transporte local correr\u00e1n a cargo del cliente.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-498798130\">\n\n\t<div id=\"col-975900999\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_414616073\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"1557\" height=\"844\" src=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support.webp\" class=\"attachment-original size-original\" alt=\"Servicio de asistencia t\u00e9cnica\" srcset=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support.webp 1557w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support-500x271.webp 500w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support-1030x558.webp 1030w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support-768x416.webp 768w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support-1536x833.webp 1536w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support-18x10.webp 18w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2026\/03\/Technical-Service-Support-800x434.webp 800w\" sizes=\"(max-width: 1557px) 100vw, 1557px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_414616073 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_873776153 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1624078551\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-638706572\">\n\n\t<div id=\"col-1063670539\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Consumibles y mantenimiento<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-400499529\">\n\n\t<div id=\"col-909949730\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 dir=\"auto\">Consumibles cero\u00a0<\/h3>\n<ol>\n<li dir=\"auto\">Nuestras m\u00e1quinas de marcado por l\u00e1ser est\u00e1n dise\u00f1adas sin consumibles, lo que permite un funcionamiento sin mantenimiento.<\/li>\n<li dir=\"auto\">La vida \u00fatil de la fuente l\u00e1ser de fibra oscila entre 70.000 y 100.000 horas.<\/li>\n<li dir=\"auto\">En el uso real, muchos clientes han conseguido un funcionamiento estable durante m\u00e1s de 5 a\u00f1os.<br \/>\u00a0\n<p><span style=\"color: #808080\">*Vida \u00fatil de referencia para otras fuentes l\u00e1ser: CO2 (50.000-60.000 horas); UV (20.000-25.000 horas).<\/span><\/li>\n<\/ol>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1504889092\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Componentes y garant\u00eda<\/h3>\n<ol>\n<li>Los componentes principales (galvan\u00f3metro de exploraci\u00f3n, tarjeta de control, lente de campo y ordenador) tienen una garant\u00eda de dos a\u00f1os.<\/li>\n<li>Todos los componentes est\u00e1n especialmente dise\u00f1ados para garantizar un funcionamiento estable a largo plazo.<\/li>\n<li>\u00a0Si los componentes est\u00e1n da\u00f1ados (m\u00e1s all\u00e1 del periodo de garant\u00eda) o si desea sustituir componentes tras un uso prolongado para mantener la eficacia y el rendimiento \u00f3ptimo de la m\u00e1quina, le proporcionaremos el presupuesto correspondiente.<br \/>\u00a0\n<\/li>\n<\/ol>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1024022460\">\n\n\t<div id=\"col-467509301\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >\u00bfNecesita asistencia t\u00e9cnica?<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-middle\"  id=\"row-1621139518\">\n\n\t<div id=\"col-1932958369\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p dir=\"auto\">Nuestro equipo de asistencia t\u00e9cnica est\u00e1 a su disposici\u00f3n para ayudarle.<\/p>\n<p dir=\"auto\">\u00a0<\/p>\n<ul>\n<li dir=\"auto\">Horario de trabajo: De lunes a s\u00e1bado, de 9:00 a 18:00 (hora de Pek\u00edn)<\/li>\n<li dir=\"auto\">Tel\u00e9fono de contacto: +86-137 1335 8285<\/li>\n<li dir=\"auto\">Correo electr\u00f3nico: <a href=\"mailto:inquiry@hispeedlaser.com\">inquiry@hispeedlaser.com<\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-787592710\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_627550623\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"1000\" height=\"750\" src=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2021\/10\/Laser-machine-technical-maintenance.webp\" class=\"attachment-original size-original\" alt=\"Mantenimiento t\u00e9cnico de m\u00e1quinas l\u00e1ser\" srcset=\"https:\/\/hispeedlaser.com\/wp-content\/uploads\/2021\/10\/Laser-machine-technical-maintenance.webp 1000w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2021\/10\/Laser-machine-technical-maintenance-500x375.webp 500w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2021\/10\/Laser-machine-technical-maintenance-768x576.webp 768w, https:\/\/hispeedlaser.com\/wp-content\/uploads\/2021\/10\/Laser-machine-technical-maintenance-800x600.webp 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_627550623 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1624078551 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-11588","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pre-Sales &amp; After-Sales Laser Support - Hispeedlaser<\/title>\n<meta name=\"description\" content=\"Hispeedlaser offers full pre-sales &amp; lifetime after-sales support. Get free consultation, sample testing, professional training, and a 1-2 year warranty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hispeedlaser.com\/es\/servicio-de-asistencia-tecnica-profesional\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pre-Sales &amp; After-Sales Laser Support - Hispeedlaser\" \/>\n<meta property=\"og:description\" content=\"Hispeedlaser offers full pre-sales &amp; lifetime after-sales support. Get free consultation, sample testing, professional training, and a 1-2 year warranty.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hispeedlaser.com\/es\/servicio-de-asistencia-tecnica-profesional\/\" \/>\n<meta property=\"og:site_name\" content=\"Hispeedlaser\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-09T05:51:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hispeedlaser.com\\\/professional-technical-support-service\\\/\",\"url\":\"https:\\\/\\\/hispeedlaser.com\\\/professional-technical-support-service\\\/\",\"name\":\"Pre-Sales & After-Sales Laser Support - Hispeedlaser\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hispeedlaser.com\\\/#website\"},\"datePublished\":\"2025-09-09T08:50:02+00:00\",\"dateModified\":\"2026-03-09T05:51:49+00:00\",\"description\":\"Hispeedlaser offers full pre-sales & lifetime after-sales support. 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