HiSpeed Laser Overcomes the Adaptation Challenges of Automated Capsule Marking
Perfil do parceiro
An Indian medium-sized company makes automated capsule production equipment. It supplies pharmaceutical firms in various locations and exports to key global markets. With its strong industry position and skilled team, it has formed solid partnerships in the field.
Desafio Central
However, the company encountered critical bottlenecks while advancing its urgent project. The laser marking equipment from their original supplier didn’t meet the performance and speed requirements. They urgently needed a highly adaptable, reliable laser marking solution to ensure the project’s smooth delivery.
The company’s customers wanted better accuracy and speed. They also asked for personalized options. The solution had to support QR codes with 25 characters and mark 16 capsules in one second. The equipment must work with automated production lines. It should also have a water tank signal and a laser alarm signal. The laser software also needed to meet specific secondary development requirements. The tight project schedule put significant pressure on equipment delivery and support response times. This created several challenges for the company in choosing the right equipment.
Hispeedlaser's Laser Marking Solution for capsules
Hispeed Laser quickly met the company’s core needs with a tailored solution. First, for the capsule marking requirement, they provided a UV laser marking machine for sample testing. They got the right capsules for sample testing. This led to great marking results and fast processing speed, earning the company’s approval. To meet high-speed marking needs, Hispeed Laser improved the solution. They plan to set up high-speed galvanometer marking equipment and finish testing and verification. This matched the key indicators: “16 capsules per second” and a “25-character QR code.” It met the customer’s expectations.
Resultados de uma colaboração bem-sucedida
Hispeed Laser meets various needs with custom adaptation and service support. They ensure clear communication at every step. We support our clients every step of the way. From the first inquiry to sample testing, we guide them on setting parameters. We also provide video support after the sale. The company sees the value in Hispeed Laser’s products. Even with cost pressures from trade policies, it will go ahead with procurement if its needs are met. During the cooperation, Hispeed Laser’s marking effect, custom responses, and quick technical support all earned high praise from the company.
In the future, Hispeed Laser will focus on key issues in capsule production automation. We aim to enhance products and services, offering better laser marking solutions to more companies in the industry.