This is my first acquaintance with this kind of machine, what kinds of laser marking machines should I choose?

This is my first acquaintance with this kind of machine, what kinds of laser marking machines should I choose?

When I received this machine, but I don’t know how to use it. What should I do?

Our laser marking machine adopt the “plug and play” design, we will send operation video and manual with the machine together. Our technician will do training online from teamviewer/WhatsApp/Skype. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training, both are Ok.

If some problems happen to this machine, what should I do?

We Hispeed laser provide two years warranty for our top-quality machines. During the warranty time, in case any problem, we will provide the parts free of charge (except for artificial damage or consumable parts). After the warranty, we still provide whole lifetime service. So, any doubts, just let us know, Hispeed Laser will give you the professional solutions.

What’s consumables of your fiber laser marking machine?

It does not have the consumable and no need future maintenance. It’s very economical and cost effective, laser lifetime up to 100,000 hours(fiber laser), you only have the electricity cost for this machine in future.

What’s package type, will it protect the machine completely?

We have 3 layers package. For the outside, we adopt the strong plywood case free of fumigation. In the middle, the machine is covered by thick foam, to protect the machine from shaking. For the inside layer, the machine is covered by waterproof plastic film.

What’s delivery time?

Commonly, the lead time is within 5-7 working days after receiving the payment, for standard machine, we have the stock, the fastest lead time can be 3 day after receiving the payment.

What payment terms can you accept?

Any payment is possible for us, like T/T, L/C, Western Union, Master Card, Cash etc.

How is the shipping method?

As per your actual address, we can choose the machine’s shipment by sea, by air, by truck or railway. Also, we can send the machine to your office as per your requirement, it’s very flexible.

What is your return policy?

Of course, we Hispeed Laser not only a professional laser machine’s manufacturer, but also the laser solutions provider.

If I buy several sets of your laser marking machine, you will have discount?

Sure,the unit price depends on your purchase quantity, and we welcome you can be our distributor and sell our laser marking machines in your local market.